VAM's 2009 Conference a Great Success!

Bleeding a Turnip

In the VAM office we tend to get the phone calls and emails early when news breaks about layoffs in the museum world. The news is always unwelcome, and sometimes heartbreaking, and we do what we can to help. But no words have affected me like the following from the recent press coverage of the loss of 5 positions at the Taubman Museum of Art:

“(Board President John) Williamson said the staff cuts and other adjustments would save about $370,000 annually. He said there is no plan to cut services or programs.”

In the rush to reassure the community that nothing will change, what other message does it send? How can you cut five positions out of 33 with absolutely no effect on programs and services? I do not have all of the details of the Taubman situation and perhaps this was an overstatement or misquote; but we all know that in general it is possible only if the remaining staff absorb the duties of the fired staff. This is what museums routinely do in this situation. It is not the fault of the museum director; as my mother used to say “you can’t get blood out of a turnip” and the work still needs to be done.

But what the general public reads into that statement is “they must have had a lot of extra people they didn’t really need.” This is a great disservice to all museum staff who work hard and are proud of what they do. It also exacerbates the stress of those staff who remain and must now find extra hours in the day to do someone else’s job in addition to their own. If the work doesn’t suffer, then surely one’s health and family life will. Something has got to give.

The Virginia Association of Museums has been asked by the American Association of Museums to participate in a multi-phase planning process for the reinvention of the Accreditation Program. The results will help determine how AAM can best go about comprehensively reinventing the accreditation program into something that is more effective, efficient, valuable, and relevant to the field. I would like to see some guidelines on human resource management addressed in the new accreditation standards. What would you like to see?

We want to hear from you what you feel are the issues before the museum industry and how they relate to accreditation. Please feel free to write me at mcarlock@vamuseums.org. VAM’s Council members will also be gathering input at the VAM booth during the annual conference in Virginia Beach March 22-24.

It is a remarkable step that AAM is taking to re-engineer the accreditation process and requirements based on input from the field. It is now our obligation to provide that input.

What Museum Stores Need to Know about the Consumer Product Safety Improvement Act of 2008

If your museum has a gift shop, you need to know something about the Consumer Product Safety Improvement Act of 2008.

Read the Act here.

Read more about how it may affect you.

If you have any comments about how this has affected your museum's gift shop, or advice for other museums on this issue, we'd love to hear from you!

VAM Wants to Hear from You

We urge you and your staff to take a moment and use this space to share in our online conversation about how you are surviving and coping in today's economic climate. This conversation will help all of us communicate more effectively with funders, lawmakers and the media. The museum field is full of smart, creative people, so sharing our thoughts on survival can help us all - plus, by sharing your challenges, you may find others who share your challenge and can help, and VAM can learn more about the needs of the museum community we serve so that we may better meet your needs through our programming. The AAM is offering a two-day,four part webinar, Straight Talk: Museums Rising to the Financial Challenge , March 18-19. Each 90-minute session will focus on a crucial issue confronting us all: retrenchment, fundraising, managing human resources and communications strategies.

Memories of Election Day by Audrey Davis

I was out of the office on Election Day. I got in line to vote by 6:00 am, and found there were already 25 people ahead of me. 

The polls in Washington, DC did not open until 7 am. By the time I left at 7:30am, the line was three long blocks and had over 100 people waiting to vote.

The best moment of the day was taking my 94 year old Aunt Alice to vote.  She was so excited. As a teacher in Virginia in the 1930s, she sued the state of Virginia to obtain school buses for her students. African American children in her area walked three miles to and from school each day, and were not allowed on county school buses. Her lawyer was a young Oliver Hill (later a famous Civil Rights attorney). She won the case, and her county was forced to provide buses for African American students. 

Unfortunately, she lost her job and had threats to her life. Unable to work in Virginia, she moved to DC and worked for the federal government. Yesterday, I was able to take my aunt's picture coming out of the polling station. You have never seen a happier woman. Later, after Obama won, I had a chance to call her. She was in tears, never thinking she would live to see an African
American president of the United States. 

I attended an election party Tuesday night. There were tears, cheers, and people coming out of their homes and into the streets to rejoice - it was an amazing night! Our intern Dennis (who was in downtown in DC), told me people stopped their cars in the street and got out to hug each other. Later, throngs of people marched to the White House to celebrate. On my way home at 2 am, people were still honking their car horns and yelling greetings to you as you passed.

Wednesday, we were out field collecting Obama memorabilia for our collection (at the Alexandria Black History Museum). The hardest thing to find were newspapers. Everyone sold out by 8 am. Even today, all the newspapers sold out in my area by 9 am. The most exciting thing today was taking to a reporter in London from the BBC. They may be sending a camera crew to the museum for an interview.  Its all been a lot to take in - it still seems like a dream. I hope the next four years are good for us all. 

Creating a Tool Box of Docent Training Activities

“One of my favorite podcast sites is called Manager Tools (http://www.manager-tools.com/) because it describes effective behaviors rather than drowning listeners in management theory.I realized that one of my goals with both workshops that Mark Howell, Kat Spears, and I have done on interactive training techniques was to use VAM members’ collective knowledge to create a tool box for docent trainers. In place of hammers and screwdrivers, this box would contain handouts and step-by-step directions for training activities. In that spirit, here are some links to the activities (scroll down to handouts) that we demonstrated at the workshops and I hope that others of you will post yours so we can start making this a shared resource. Thanks to everyone who attended either workshop!”

Linnea Grim

Tea With the Mayor and Farewell to the UK

Friday morning, October 31. Happy Halloween! We bid our farewells to our B&B hosts, and promised to return. It was our first chance to see Stainsby Mill Farm in the daylight, and it is truly in a beautiful part of the countryside. Yesterday's rain had washed some of the mud from the farmyard so we did not do as serious a trash job on Anne-Marie's car as we had previously. Helen once again came to collect our bags and suitcases and we headed into Chesterfield for a last walking tour of the city.

I could have kicked myself for booking an 11:40am train, because it was the start of the annual Chesterfield Festival and the marketplace surrounding the Market Hall was filled with tented booths with tantalizing items for sale. We went into the parish church to see the handsome wooden screens, Jacobite carved pulpit, gorgeous stained glass windows and other excellent acoutrements of a lovely English medieval church. The sun was finally shining and streaming in through the stained glass.

Outside,we got a better look at the church's famous Crooked Spire. The top has twisted over the years, and Anne-Marie told us the various theories of why - including a delightful tale that involves the devil sitting on it. We walked through the oldest part of town, down through the Shambles (tiny lanes which were the commercial heart of the medieval town), past the market and to the city hall on a hill overlooking the Derbyshire countryside. It was a massive, Beaux Arts edifice with intriguing architectural details on the inside and fantastic views.

We startled the Mayor and his consort (wife - don't you just love it??) by arriving a few minutes early. We seized the opportunity to peak in the council rooms and then returned to the Mayor's office for a formal, but very warm and friendly reception. After admiring the Mayor's heavy gold chain of office, we sat down and had tea, chatting about our travels and impressions of Chesterfield. Gifts were exchanged, we got to see the ceremonial robes and mace of office (which had to be present for any official function), and then said goodbye. The Mayor and his wife were very nice, very friendly and definitely the experience was the icing on the cake of a wonderful trip. Thank you so very much, Anne-Marie, for arranging this!!!

By this time we had to hustle to make our train to London. Helen met us at the station with our luggage, and after hugs and promises to return, we boarded for the two-hour trip. No internet once again so we were unable to blog, but we passed the time going back over our experiences of the past few days. We were in first class again, but the East Midlands trains don't pamper you as much as the Cross Country ones - no free food.

At St. Pancras station in London, we checked our bags at the Left Luggage and explored a bit of the station before heading to the British Museum. This was theoretically our "free afternoon", but being the museum geeks that we all are we decided to go back to the BM to explore the galleries we hadn't had the time to see the week before. I headed immediately for the Egyptian galleries (no surprise there) and Tracy joined me. We eventually encountered both Anna and Audrey and while they claimed our coats from the cloakroom I asked the Information guy about good pubs for food between the Museum and St. Pancras. He sent me off with a computer printout of the Euston Flyer, located a block from the station. After contemplating the 20 minute walk in the dark and cold, we opted for a taxi.

What a great choice of restaurant! We recommend it highly to anyone going to London. It was roomy but "traditional" in style and feel. It was Halloween night, and several of the patrons and staff were dressed up. Both the traditional pub fare (I had Shepherd's pie and Anna and Tracy had Steak and Ale pie) and their more exotic menu (Audrey had Chicken Tikka Marsala) were delicious - best we'd had. We relaxed and had our final pint of the trip, then headed back to the train station to reclaim our luggage.

The station has been recently opened after extensive remodeling, and is full of trendy shops and restaurants. Anna bought the most wonderful black wool embroidered coat at Monsoon's. Passing a toy shop, we were tickled by a line up of toy robotic animals that were very lifelike. All had been activated, and they were lined up in the window variously barking, meowing, oinking, and whatever it is that giraffes do. Purchases WERE made.

To celebrate, we stopped at a "Champagne Bar" kiosk in the middle of the station that had been recommended as a "must do" to Anna. It was a peculiar feature for a train station, but seemed somehow appropriate for our last night.

The train ride to Heathrow (we were booked into the Jurys Inn hotel near the airport) was long, and when we got to the Hatton Cross station we were faced with two flights of stairs and no lift. By this time, our equipage had grown to include new suitcases, tote bags pressed into action and numerous shopping bags. We hauled everything up a bit at a time, then faced what was advertised as a "short one-minute" walk to the hotel. Yeah, right. A decision was made on the spot to splurge the next morning and take a taxi to the airport, even though it was just one stop away on the Tube.

We all worked late into the night trying to repack and consolidate. 5 am came way too soon, and a groggier looking bunch of weary travelers I have never seen. The taxi was a lifesaver, and for the first time we had a taxi driver who actually helped load and unload our bags. Check in procedures were lengthy and a bit strange, but maybe it was our frame of mind. We got the last minute souvenirs left on our lists for friends, family and coworkers, grabbed coffee and rolls to go, and headed for the gate.

The flight itself was uneventful. We like Air Canada - plenty of leg room in coach, neat and friendly and good food. Yes - actual airline meals. I watched Baby Mama and Sex in the City, and an episode of Big Bang Theory on the little seat monitor and napped very little. Our stopover in Toronto went by quickly, with nachos and Molsons to prepare us for the final leg into Reagan National.

We were met there by Audrey's mother and father, who gathered us up and took us to a small Greek restaurant in Alexandria (can't remember the name but it has the famous Dixie Pig sign) for a lightening meal before Arthur gallantly drove me to the train station and helped me board for the last leg of the two week journey - home to Richmond, and back to real life!